1.Purpose of the Privacy Policy
This Privacy Policy aims to inform you about how our clinic’s website collects, uses, and protects your personal data when you visit our website.
2. What Information We Collect
We collect two categories of information: Personal Data: When registering or communicating through the website (e.g., for appointments or inquiries), you may be asked to provide personal details such as your name, phone number, email address, and any other information required to provide medical services. Non-Personal Data (Cookies): Our website uses cookies to collect information about your use of the site, such as the duration of your visit, the pages you visited, and other navigation-related details. This information helps us improve our services.
3. How We Use Your Personal Data
Your personal data is used for the following purposes: Provision of Medical Services: To serve you and provide the medical services you have requested (e.g., appointments, prescriptions, advice). Communication: To communicate with you regarding appointments, reminders, inquiries, or other services related to your medical needs. Service Improvement: We use the data to improve your experience on our website and to tailor our services to your needs.
4. Data Retention
Your personal data will be retained only for as long as necessary to provide our services or to comply with legal obligations. We will make every effort to ensure that your data is not stored beyond what is required.
5. Protection of Your Personal Data
The security of your personal data is important to us. We implement strict security measures to protect your data from unauthorized access, leaks, or misuse.
6. Disclosure of Your Personal Data
Your personal data may be disclosed to third parties only in the following cases: It is necessary for the provision of medical services (e.g., partner doctors, pharmacies). There is a legal obligation, for example, to comply with laws or regulations. We use external service providers who assist us in operating our website and providing healthcare services (e.g., platforms for appointments or online communication).
7. Users' Rights
We recognize and respect your rights under the General Data Protection Regulation (GDPR). You have the right to: Request access: Ask to be informed about the personal data we have collected about you. Correct data: Request the correction of any inaccurate or incomplete data. Delete your data: Request the deletion of your data from our records. Object to the processing of your data: You can object to the processing of your data in certain cases. Request data portability: If you wish to transfer your data to another healthcare service provider. To exercise your rights, please contact us using the contact details provided on the website.
8. Use of Cookies
The website uses cookies to provide a better browsing experience. Cookies are small files stored on your device that allow us to collect data about your website usage. You can manage or disable cookies through your browser settings.
9. Modifications to the Privacy Policy
The Privacy Policy may be modified from time to time. All changes will be posted on our website with an updated date. We recommend that you refer to the Privacy Policy each time you visit our website to stay informed about any changes.
10. Contact
For any questions or concerns regarding the Privacy Policy or the processing of your personal data, please contact us.